CPU7966 – Provision of Services for Severe Weather Emergency Protocol

Nottingham City Council is seeking to appoint a single provider to a framework for the delivery of services under the Severe Weather Emergency Protocol (SWEP) across Nottingham.

The framework will provide staff to support emergency accommodation sites that open during periods of severe weather, ensuring rough sleepers have access to safe, warm shelter. Staff must be available to attend sites within 48 hours of notification of severe weather and provide a visible, on-site presence throughout the operation of each site.

The successful provider will supply appropriately equipped staff, together with contract management and supervision, including key-holding responsibilities where required. Staff will remain on site at all times while the accommodation is in operation to support the safety and wellbeing of service users.

Suppliers must have experience of working with homeless people or rough sleepers, as well as individuals with additional needs including drug and alcohol dependency and mental health issues. The Council has confirmed that this is not a security contract or a request for temporary agency staff. The service is intended to provide a safe place to sleep while signposting eligible service users to appropriate support services.

Service Overview

The successful provider will be responsible for:

• Providing staff to emergency accommodation sites during periods of severe weather
• Ensuring staff are available within 48 hours of notification
• Maintaining a continuous on-site presence while sites are operational
• Providing contract management, supervision and key-holding arrangements
• Supporting eligible rough sleepers in accessing safe accommodation
• Signposting service users to appropriate support services where applicable

The framework will be awarded to a single supplier, with call-off contracts awarded by direct award.

Contract Information

Buyer – Nottingham City Council

Deadline – 4 August 2026 – 10:00am

Contract Value – £240,000 excluding VAT

Delivery Length – 1 October 2026 to 30 September 2027, with the option to extend by two further 12-month periods

Tender Link – Click here

Evaluation Criteria

The framework will be evaluated using the following criteria:

• Quality – 60%
• Price – 40%

The procurement is being conducted as a below-threshold open competition under the Light Touch regime.

Framework Information

The framework will appoint one supplier, with the Council also identifying a reserve supplier. Should the successful supplier’s agreement be terminated due to performance issues, the reserve supplier may be invited to enter into the agreement.

The Council has also stated that the framework may be modified during its term to reflect changes in capacity requirements, service locations, operating hours or pricing where appropriate.

This opportunity represents continued investment in emergency support services for people sleeping rough during periods of severe weather, helping to provide safe accommodation while supporting access to wider homelessness services across Nottingham.

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