Bands 1&2 Non-Medical Helper Support

The University of Salford is seeking a provider to deliver Band 1 and Band 2 Non-Medical Helper Support for students with additional needs and disabilities, helping them access and engage with their studies.

The estimated contract value is £999,234 including VAT. Support will typically be delivered during taught sessions and may include note-taking, practical assistance and support with anxiety management.

Service Requirements

The successful provider will deliver support to students with additional needs and disabilities across the university.

The service will include:

• Note-taking: Helping students record and access important information during taught sessions.
• Practical Assistance: Providing appropriate practical support to help students participate in their studies.
• Anxiety Management: Supporting students with anxiety management where required.

Support will be delivered according to students’ individual needs to help them access and engage with their education.

Contract Information

• Buyer: University of Salford
• Enquiry Deadline: 23 November 2026, 12:00pm
• Tender Submission Deadline: 30 November 2026, 12:00pm
• Contract Value: £999,234 (including VAT)
• Contract Start: 1 February 2027
• Contract End: 31 January 2030
• Extension: Up to two additional periods of one year each, at the authority’s discretion
• Total Delivery Length: Up to 5 years
• Award Decision Date: 4 January 2027 (estimated)
• Tender Reference: Not disclosed
• Tender Link: University of Salford In-Tend Portal
• Procurement Procedure: Open procedure

Supplier Requirements

The opportunity is suitable for small and medium-sized enterprises (SMEs).

Providers should be able to deliver Band 1 and Band 2 support services to students with additional needs and disabilities in accordance with the requirements set out in the tender documents.

Further details of the service specifications and participation requirements are available through the university’s tender portal.

Evaluation Criteria

The contract will be evaluated using the following criteria:

• Technical: 60%
• Commercial: 20%
• Sustainability: 10%
• Community Benefits: 10%

Commercial Relevance

This opportunity offers specialist student support providers, disability support organisations and organisations delivering educational assistance services an opportunity to provide non-medical support within the higher education sector.

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