GCC026 – Provision of Somewhere Safe to Stay Hubs in Cheltenham and Gloucester

Gloucester City Council is seeking providers to deliver two Somewhere Safe to Stay Hub services across Gloucestershire, providing emergency accommodation and housing-focused support for people sleeping rough or at imminent risk of rough sleeping.

The services will offer direct access to emergency accommodation, assessment, stabilisation and support to help individuals move towards more secure housing.

Service Lots

The contract is divided into two lots, each with an estimated value of £1,360,000 including VAT.

• Lot 1 – Cheltenham Somewhere Safe to Stay Hub: Serving Cheltenham, Cotswold, Forest of Dean, Stroud and Tewkesbury. Estimated value: £1,133,333.33 excluding VAT (£1,360,000 including VAT).
• Lot 2 – Gloucester Somewhere Safe to Stay Hub: Serving Gloucester City. Estimated value: £1,133,333.33 excluding VAT (£1,360,000 including VAT).

Potential providers may submit a tender for one lot only.

Service Requirements

The successful providers will deliver Somewhere Safe to Stay Hub services offering:

• Direct access to emergency accommodation for people sleeping rough or at imminent risk of rough sleeping.
• Assessment of individuals’ circumstances and support needs.
• Stabilisation support.
• Housing-focused assistance to help individuals move towards appropriate accommodation.

Lot 1 will cover Cheltenham, Cotswold, Forest of Dean, Stroud and Tewkesbury, while Lot 2 will serve Gloucester City. Further service specifications and delivery requirements are detailed in the Invitation to Tender (ITT) and Scope documents.

Contract Information

• Buyer: Gloucester City Council
• Deadline: 30 November 2026, 12:00pm
• Total Contract Value: £2,266,666.66 excluding VAT (£2,720,000 including VAT)

Lot 1 – Cheltenham Somewhere Safe to Stay Hub

• Contract Value: £1,133,333.33 excluding VAT (£1,360,000 including VAT)
• Contract Start: 8 January 2027
• Contract End: 7 January 2031
• Delivery Length: 4 years

Lot 2 – Gloucester Somewhere Safe to Stay Hub

• Contract Value: £1,133,333.33 excluding VAT (£1,360,000 including VAT)
• Contract Start: 2 August 2027
• Contract End: 1 August 2031
• Delivery Length: 4 years
• Award Decision Date: 4 January 2027
• Tender Reference: DN833429
• Tender Link: ProContract Procurement Portal

Supplier Requirements

Providers may submit a tender for one lot only. They must demonstrate their ability to deliver emergency accommodation, assessment, stabilisation and housing-focused support for people sleeping rough or at imminent risk of homelessness.

Further specific supplier requirements are detailed in the ITT and Scope documents.

Evaluation Criteria

The contract will be evaluated using the following criteria:

• Quality, including Social Value: 80%
• Price: 20%

Commercial Relevance

This opportunity offers homelessness support providers, housing organisations and specialist accommodation services an opportunity to deliver emergency accommodation and housing-related support across Gloucestershire, with separate delivery areas covering Cheltenham and Gloucester.

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