CPH137 – Provision of Domestic Abuse Support Services

Derbyshire County Council is seeking to appoint a provider, or consortium led by a single provider, to deliver countywide domestic abuse support services for victims and survivors of all ages and genders across Derbyshire, excluding Derby City.

The service is intended to provide accessible, trauma-informed support for individuals experiencing domestic abuse, with a focus on improving safety, wellbeing and long-term outcomes. Commissioned in partnership with the Derbyshire Office of the Police and Crime Commissioner (OPCC), the contract will combine community-based support, accommodation-based services including refuge provision, and a single point of access delivered through a dedicated domestic abuse helpline and online service.

Support for children and families forms a core element of the service model. The Council has stipulated that at least 20% of the total contract value must be allocated to services supporting children and young people up to their 18th birthday.

The successful provider will be expected to deliver a coordinated service across all eight district and borough areas of Derbyshire (excluding Derby City), providing both practical and emotional support for victims, survivors, professionals and families.

The Council welcomes submissions from both sole providers and consortia capable of delivering a cohesive countywide model.

Contract Information

Buyer – Derbyshire County Council

Deadline – 31 July 2026 – 11:00am

Contract Value – Estimated £21,270,516 excluding VAT

Delivery Length – Initial term from 1 April 2027 to 31 March 2030 with the option to extend for three further 12-month periods (maximum contract term of six years including extensions).

Tender Link – Click here

Evaluation Criteria

The procurement will be evaluated using:

• Quality – 95%
• Social Value – 5%

Contract Requirements

The successful provider will be required to deliver:

• A dedicated domestic abuse helpline and online access point acting as a single point of access.
• Community-based and accommodation-based support, including refuge provision.
• Trauma-informed services accessible to victims and survivors of all ages and genders.
• Integrated support for children and families affected by domestic abuse.
• Countywide service delivery across Derbyshire, excluding Derby City.

The Council has advised that the contract may be affected by Local Government Reorganisation (LGR) anticipated in April 2028. The contract may therefore be novated or modified in accordance with the Procurement Act 2023 if new council arrangements are introduced.

The authority also reserves the right to modify the contract where additional funding becomes available, service demand changes, new service requirements emerge, or evidenced cost pressures arise, provided any changes remain within the overall scope of the contract.

Participation Requirements

Tenderers must satisfy the legal, financial and technical requirements detailed within the tender documentation.

The opportunity is identified as being particularly suitable for:

• Small and medium-sized enterprises (SMEs)
• Voluntary, community and social enterprises (VCSEs)

This significant long-term procurement reflects Derbyshire County Council’s continued investment in integrated domestic abuse support services, bringing together community, refuge and family support within a single countywide service model designed to improve outcomes for victims and survivors.

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If you want to advertise your opportunity, please contact Jamie Peacock, Tender Specialist at editorial@dailyround.news