2425-0692 Supported Housing and Floating Support Framework

The London Borough of Islington is establishing an eight-year Supported Housing and Floating Support Framework, with an estimated total value of £200,000,000 including VAT.

The framework will enable the council to commission a range of supported housing and floating support services for people with different levels of need. The services aim to help residents maintain their tenancies, reduce homelessness, improve health and wellbeing, and develop greater independence.

Service Lots

The framework is divided into four lots:

– Lot 1 – Complex Long-Term Supported Living: £50,000,000 (including VAT)
24-hour intensive supported living for people with complex mental health needs, providing psychologically informed support focused on daily living skills, independence and maintaining wellbeing.

– Lot 2 – High Support Transitional Supported Accommodation: £50,000,000 (including VAT)
24-hour staffed accommodation for people with multiple and complex needs, focusing on stabilisation, harm minimisation, recovery and preparing residents for independent living. Stays are expected to be up to 24 months.

– Lot 3 – Medium to Low Support Transitional Supported Accommodation: £50,000,000 (including VAT)
Flexible accommodation and support for people with medium to low support needs, helping them develop practical life skills, confidence and independence before moving into more independent accommodation. Stays are expected to be up to 24 months.

– Lot 4 – Floating Support Services: £50,000,000 (including VAT)
Community-based support delivered in people’s homes and local settings, including housing-related support and street homelessness outreach. Services will help residents maintain or move into settled accommodation and reduce reliance on more intensive support.

Framework lot values may be shared with other lots.

Service Requirements

The framework will provide a flexible range of supported housing and floating support services to meet residents’ varying needs and circumstances.

Supported housing services will provide accommodation alongside care, support and/or supervision to help residents live independently. This may include tenancy management, daily living skills and accessing community services.

Floating support will be delivered outside specific accommodation, including in residents’ own homes, community settings and council facilities. It may also include street homelessness outreach.

All services will work towards agreed outcomes relating to tenancy sustainment, reducing homelessness, promoting health and wellbeing, and achieving greater independence.

Services will be commissioned according to local demand, available funding and the availability of suitable buildings for accommodation-based provision.

Contract Information

• Buyer: London Borough of Islington
• Deadline: 1 December 2026, 11:59am (requests to participate)
• Contract Value: £200,000,000 (including VAT)
• Delivery Length: 1 October 2027 to 30 September 2035 (8 years)
• Estimated Award Decision Date: 10 June 2027
• Tender Reference: 2425-0692
• Tender Link: London Tenders Portal
• Maximum Number of Framework Suppliers: Unlimited
• Supplier Fee: 0%
• Award Method: With or without further competition
• Procedure: Competitive flexible procedure (Light Touch, two-stage process)

Supplier Requirements

The opportunity is suitable for voluntary, community and social enterprises (VCSEs).

Providers must meet the minimum requirements set out in the Participation Selection Questionnaire (PSQ). Successful applicants progressing beyond the PSQ stage will be invited to the second-stage tender evaluation.

The framework will initially have no minimum or maximum number of appointed providers. The council reserves the right to reopen the framework during its term to allow additional organisations to apply.

Evaluation Criteria

The published award criteria vary by lot.

Lots 1, 2 and 3:

• Cost: 30%
• Social Value: 20%
• Operating principles, organisational practice, monitoring performance, quality assurance and continuous improvement: 15%
• Harm and risk minimisation, including safeguarding and health and safety: 10%
• Partnerships, communities and innovation: 10%
• Engagement and coproduction: 10%
• Housing management: 5%

Lot 4:

• Cost: 30%
• Social Value: 20%
• Operating principles, organisational practice, monitoring performance, quality assurance and continuous improvement: 20%
• Harm and risk minimisation, including safeguarding and health and safety: 10%
• Partnerships, communities and innovation: 10%
• Engagement and coproduction: 10%

This framework offers supported housing providers, specialist accommodation services and floating support organisations opportunities to deliver housing-related support and homelessness services across Islington.

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