Tender for Community Family Help Service for Children and Families in Herefordshire

Herefordshire Council is inviting tenders for a countywide Community Family Help Service, with a maximum potential contract value of £3.2 million.

The Council is seeking a single provider to support children, young people and families with multiple or complex needs through targeted, whole-family interventions designed to improve outcomes and reduce the need for statutory services.

The successful provider will be responsible for:

• Delivering a minimum of 150 Family Help referrals annually.
• Supporting 30 Reducing Parental Conflict cases each year.
• Providing Family Help Lead Practitioners.
• Coordinating multi-agency assessments and support plans.
• Delivering partnership training.

Contract Information

• Buyer: Herefordshire Council
• Deadline: 17 November 2026, 12:00pm
• Contract Value: Up to £3,200,000 (excluding VAT)
• Core Contract Value: £1,550,000
• Delivery Length: 3 years + optional 2-year extension
• Service Commencement: 1 April 2027
• Tender Reference: DN832337
• Tender Link: https://www.supplyingthesouthwest.org.uk/

The additional £1.65 million relates to optional referrals and training and is not guaranteed.

Evaluation Criteria

• Quality: 60%
• Price: 40%

Supplier Requirements

The opportunity is suitable for SMEs and voluntary, community and social enterprises (VCSEs).

TUPE is expected to apply. Bidders must request employee information through the procurement portal after completing the required confidentiality agreement.

The procurement provides an opportunity for organisations specialising in family support, early intervention and children’s services to deliver targeted support across Herefordshire.

Never Miss a Care Sector Opportunity

From contract opportunities and framework launches to sector news and procurement updates, The Daily Round delivers daily insights designed for care providers, suppliers, and sector leaders.

Sign up to The Daily Round Daily Bulletin to receive the latest opportunities and healthcare procurement news directly to your inbox.

If you want to advertise your opportunity, please contact Jamie Peacock, Tender Specialist at advertising@dailyround.news