Housing Related Support

North East Lincolnshire Borough Council is inviting tenders for Housing Related Support (HRS) services to help families, adults and young people at risk of homelessness or experiencing multiple disadvantage. The services will provide preventative floating support and supported accommodation to help people maintain their independence, improve wellbeing and move towards secure, sustainable housing.

Service Lots and Estimated Values

The contract is divided into five lots, covering floating support and supported accommodation. Tenderers can bid for one or more lots, with each lot evaluated and awarded separately.

• Lot 1 – Floating Support for Families at Risk of Homelessness: £597,042 including VAT. Short-term preventative support to help families remain safely in their homes, maintain tenancies and develop independent living skills.
• Lot 2 – Floating Support for Adult Households at Risk of Homelessness: £1,343,346 including VAT. Support to help adults maintain their homes and tenancies, strengthen independence and reduce the risk of homelessness.
• Lot 3 – Accommodation and Support for Families, including those who may be Experiencing Multiple Disadvantage: £1,085,880 including VAT. Supported accommodation to help families address immediate needs, improve wellbeing, develop daily living and tenancy skills, strengthen financial resilience and move towards alternative housing.
• Lot 4 – Accommodation and Support for Adults, including those who may be Experiencing Multiple Disadvantage: £1,085,880 including VAT. Short-term supported accommodation for adult-only households, helping people address barriers associated with trauma, mental health, domestic abuse, substance use or offending histories.
• Lot 5 – Accommodation and Support for Young People including those who are Care Experienced: £1,085,880 including VAT. Housing-related support for young people aged 16–25, including those with care experience or multiple support needs, to build independent living and tenancy skills.

The services are generally designed around support periods of up to 24 months. The Council may vary service-user numbers, accommodation requirements and other operational arrangements in line with the contract provisions and available budgets.

Contract Information

• Buyer: North East Lincolnshire Borough Council
• Tender Reference: 100114873 – HRS
• Total Contract Value: £5,198,028 including VAT
• Contract Period: 28 May 2027 to 27 May 2030
• Possible Extension: Two additional 12-month extension periods, subject to performance and business requirements
• Maximum Contract Duration: 5 years
• Service Region: North and North East Lincolnshire
• Procurement Category: Services
• CPV Classifications: 75123000 – Administrative housing services; 85300000 – Social work and related services
• Enquiry Deadline: 7 December 2026, 4:00pm
• Tender Submission Deadline: 11 December 2026, 12:00pm
• Estimated Award Decision Date: 19 March 2027
• Procedure: Open procedure under the light-touch regime
• Tender Portal: YORtender
• Contact Email: procurement@nelincs.gov.uk

The next tender notice is estimated to be published on 15 October 2029.

Evaluation Criteria

Cost accounts for 30% of the evaluation across all five lots, while quality accounts for the remaining 70%. The specific quality criteria and weightings vary by lot.

Quality assessments include outcome-focused support, mobilisation and implementation, service continuity, performance management, access and inclusion, safeguarding, staff training and development, partnership working and social value. Lots 3 and 4 also assess accommodation management, while Lot 5 includes criteria relating to corporate parenting and supporting young people into adulthood and independent living.

Tenderers should consult the tender documents on YORtender for the full evaluation criteria and lot-specific weightings.

Supplier Requirements

• Financial Standing: Tenderers must confirm that up-to-date economic and financial standing information is available on the Find a Tender Service.
• Insurance: Required cover includes £10 million Employer’s Liability Insurance, £5 million Public Liability Insurance and £2 million Professional Indemnity Insurance.
• Data Protection: Tenderers must demonstrate appropriate GDPR measures and provide the required information about policies, ICO registration and data protection responsibilities.
• Modern Slavery: Relevant commercial organisations must confirm compliance with the Modern Slavery Act 2015 statement requirements.
• Registered Provider: Tenderers must confirm whether they are, or will be by contract commencement, a Registered Provider as described by the Regulator of Social Housing, or are tendering as part of a consortium with a Registered Provider.
• Suitable Organisations: Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs).
• Submission: Tenders must be submitted electronically in English through YORtender.

This opportunity may suit homelessness charities, housing support providers, supported accommodation organisations and social care providers with experience helping families, adults and young people at risk of homelessness. Providers should review the requirements for their chosen lots and ensure they meet the relevant financial, insurance, data protection and Registered Provider conditions.

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If you want to advertise your opportunity, please contact Jamie Peacock, Tender Specialist at advertising@dailyround.news