Community Support Framework – CAFS/2025/290

Stoke on Trent City Council is establishing an open framework for providers to deliver community support services for children and young people, including children with disabilities and those on the edge of care or already in care.

The framework covers short breaks, planned interventions and urgent support, including complex care packages. Providers will be appointed through an open framework, with individual services commissioned through competitive call-offs.

Lots Available

• Lot 1a – Short Breaks: Non-CQC: Community or home-based activities excluding personal care.
• Lot 1b – Short Breaks: CQC: Short breaks where personal care may be required.
• Lot 1c – Short Breaks for Complex Needs: CQC: Support involving complex health needs, personal care and/or behaviour management.
• Lot 2 – Planned Intervention: Including positive behaviour support, mentoring, structured activities and edge-of-care interventions.
• Lot 3a – Urgent Short Term: Non-CQC: Same or next-day support excluding personal care.
• Lot 3b – Urgent Short Term: CQC: Same or next-day support where personal care may be required.
• Lot 3c – Urgent Short Term & Complex Needs: CQC: Urgent provision involving complex personal care and/or behaviour management.

Contract Information

Buyer: Stoke on Trent City Council
Deadline: 13 November 2026, 8:00pm
Contract Value: £20,400,000 excluding VAT
Delivery Length: 1 February 2027 – 31 January 2035
Tender Link: View tender opportunity

Evaluation Criteria

• Quality – 70%
• Price – 30%

CQC Requirements

CQC registration is required for Lots 1b, 1c, 3b and 3c. Lots 1a and 3a exclude personal care and do not require CQC registration.

The framework provides a significant long-term opportunity for organisations delivering children’s short breaks, complex care, planned interventions and urgent community support.

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