Assertive Outreach Rough Sleepers

Caerphilly County Borough Council is seeking a provider to deliver a Housing Related Support (HRS) Assertive Outreach Service for rough sleepers, with an estimated contract value of £2.4 million excluding VAT.

The service will operate through an outcomes-based model, with the appointed provider expected to develop flexible and innovative support that helps vulnerable people move towards greater independence. The contract will initially run for four years, with extensions potentially taking delivery to January 2035.

Service Requirements

The commissioned service will provide proactive assertive outreach and housing-related support to rough sleepers.

Support will be based on individual need and designed to prevent problems from escalating, reducing pressure on services including health and social care through early intervention.

The wider Housing Support Grant programme supports people experiencing a range of vulnerabilities, including homelessness, mental ill health, learning disabilities, substance misuse, involvement with the criminal justice system and abuse.

Support can include helping individuals to secure and maintain accommodation, maximise their income, develop confidence and independent living skills, and engage with training and employment opportunities.

The service model is intended to build independence rather than long-term dependency. As individuals become more independent and require less assistance, packages of support should reduce accordingly.

Contract Information

Buyer: Caerphilly County Borough Council

Deadline: 16 October 2026, 12:00pm

Contract Value: £2,400,000 excluding VAT

Delivery Length: 1 February 2027 to 31 January 2031, with extensions of up to a further 48 months reviewed every 12 months – maximum 8 years

Tender Link: Click here

The supplier enquiry deadline is 9 October 2026 at 12:00pm, with an estimated award decision date of 1 December 2026.

Tender responses can be submitted in Welsh or English.

The procurement is being conducted through an open procedure under the light touch regime and is identified as particularly suitable for SMEs and VCSEs.

Evaluation Criteria

Tender submissions will be evaluated on:

• Quality – 80%
• Cost – 20%

The quality assessment is divided into:

• Tender Response – 10%
• Interview – 50%
• Case Study – 20%

The interview therefore represents the largest individual component of the overall evaluation.

Housing Support Grant

The service forms part of the Housing Support Grant approach to helping vulnerable people live as independently as possible within their own homes or other appropriate accommodation.

The programme has a strong prevention and early intervention focus and is intended to complement support provided through health, social care and criminal justice services.

Housing Support Grant outcomes will also be used to demonstrate how effectively the commissioned provision is helping people receiving support to meet their identified needs.

Regulatory Requirements

Specific regulatory registrations, professional accreditations, insurance levels and detailed conditions of participation are not disclosed in the information provided.

The notice references the objectives of the Housing (Wales) Act and the wider Welsh Government legislative agenda, alongside links with social services legislation and wellbeing outcomes.

Providers should review the Tender Document Pack and associated appendices for the complete contractual, workforce, safeguarding and service delivery requirements.

This opportunity is particularly relevant to organisations experienced in homelessness, rough sleeping, housing-related support and intensive outreach. The successful provider will be expected to combine proactive engagement with an outcomes-focused approach that supports individuals towards greater stability and independence.

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If you want to advertise your opportunity, please contact Jamie Peacock, Tender Specialist at advertising@dailyround.news