National Gambling Helpline Contract | The Daily Round
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National Gambling Helpline

GamCare

England

NHS England Awards £14.5m National Gambling Helpline Contract

NHS England has awarded a £14.5 million contract to GamCare for the delivery of the National Gambling Helpline.

The helpline provides multi-channel access, including telephone, email, WhatsApp and online services, and acts as a primary referral route into gambling treatment and support services.

NHS England became responsible for commissioning the gambling harms treatment pathway from 1 April 2026 following the introduction of the Statutory Gambling Levy in October 2025.

The contract is estimated to run from 9 October 2026 to 31 March 2027, with an option to extend for an additional 12 months. The published contract value includes the optional extension.

The contract was awarded to GamCare through a direct award procedure, with the award decision made on 15 June 2026.

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Posted by:
M Ramalani
Editorial Assistant – The Daily Round

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