34 Providers Named for £17.48m Children’s Passenger Assistance Framework

Westminster City Council and the Royal Borough of Kensington & Chelsea have named 34 providers to deliver children and young people’s homecare, passenger assistance and community care services through a new open framework.

The framework is divided into five lots, with a combined published value of £30.56m excluding VAT. The largest allocation is for passenger assistance, valued at £17.48m excluding VAT.

The five service areas cover community support, overnight care, daytime homecare, passenger assistance and specialist support for children with complex needs.

A total of 27 providers were appointed to Lot 1, Community Support, valued at £562,259 excluding VAT. Lot 2, Overnight Care, worth £1.95m, has 22 appointed providers.

Lot 3, Day-Time Home Care Service, was awarded to 25 providers and is valued at £4.71m. A further 20 providers were appointed to Lot 4, Passenger Assistance, valued at £17.48m.

The fifth lot, covering support for children with complex needs, has 25 appointed providers and is valued at £5.85m excluding VAT.

The services include one-to-one community access, personal care, respite in regulated settings, weekend and holiday support, and passenger assistance for education and respite access. Specialist provision will include enhanced staffing and training in areas such as PEG feeding and epilepsy.

The award decisions were made on 27 October 2026, with assessment summaries sent to tenderers on 28 October. The earliest date for contract signing is 30 November 2026.

The estimated framework period runs for three years, from 1 December 2026 to 30 November 2029. Services will cover Westminster, Kensington & Chelsea and Hammersmith & Fulham.

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