Nottingham Care Home Achieves Outstanding Rating Across All Five CQC Areas

Sherwood, a care home in Nottingham run by Coveberry Limited, has been rated outstanding across all five assessment areas by the Care Quality Commission (CQC) following an inspection in August 2026.

The service provides nursing and personal care for up to 18 adults with complex and enduring mental health needs, autistic people and people with a learning disability. At the time of the inspection, 15 people lived at the home, including some in individual flats designed to support their progress towards independent living.

This was the first inspection since Coveberry Limited took over the service’s registration. Sherwood had previously received an outstanding rating before the new registration.

CQC rated the home outstanding for safety, effectiveness, caring, responsiveness and leadership. The inspection assessed the service against the regulator’s right support, right care, right culture guidance, which focuses on dignity, equality, choice, independence and community inclusion for autistic people and people with a learning disability.

Inspectors found that staff provided highly personalised care, understood people’s individual needs and preferences, and supported them to build confidence and independence. People were involved in decisions about their care through staff interviews and house meetings, while a feedback board showed how their suggestions had led to changes.

The service also helped people prepare for medical appointments through detailed hospital passports and social stories, enabling them to communicate their needs to healthcare professionals. Staff supported people to develop practical skills, including cooking and basic maintenance, and completed specialist training to tailor support to individual backgrounds and sensory needs.

CQC highlighted the home’s detailed, personalised risk and safety plans, which covered areas including online and community safety. Inspectors also found that leaders monitored performance, learned from incidents and used feedback to drive improvements.

The building had been thoughtfully designed around residents’ needs, with personalised living spaces and features supporting sensory wellbeing. The service’s purchase of the property had also removed previous barriers to maintenance and enabled further investment in the home.

CQC’s deputy director of adult social care for the East Midlands, Greg Rielly, highlighted the service’s person-centred approach, strong leadership and commitment to helping people live more independently and participate in their communities.

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