Supported Living Services Flexible Framework Agreement

East Renfrewshire Council, on behalf of its Health and Social Care Partnership, is inviting suitably qualified providers to join its Supported Living Services Flexible Framework Agreement, with an estimated total value of £150,000,000 excluding VAT over a potential 10-year period.

The framework will cover adult and child supported living services across East Renfrewshire. It will allow new providers to join after its initial establishment, supporting flexibility and continued provider participation throughout the contract term.

Service Lots

The framework is divided into two lots:

• Lot 1 – Adult Supported Living Services: £121,000,000 excluding VAT. Services will support adults requiring supported living provision across East Renfrewshire.
• Lot 2 – Child Supported Living Services: £29,000,000 excluding VAT. Services will provide supported living provision for children in East Renfrewshire.

Providers may submit tenders for both lots.

Service Requirements

Successful providers will deliver supported living services in the communities identified by East Renfrewshire Council, including Barrhead, Neilston and Uplawmoor, Thornliebank, Netherlee and Giffnock, Clarkston, Busby and Eaglesham, and Newton Mearns.

Call-off contracts will be allocated according to the geographical areas providers confirm they can serve. Successful providers will be awarded work through direct award, but there is no guarantee of any minimum level of business under the framework.

Providers will also be expected to:

• Deliver services in accordance with the relevant regulatory standards and qualifications specified in PCS-Tender.
• Hold a Care Inspectorate grade of 4 or above.
• Comply with applicable legislation and relevant Scottish Government and professional guidance.
• Ensure staff meet applicable Scottish Social Services Council (SSSC) registration requirements and pass full PVG Disclosure checks.
• Comply with the Health and Care (Staffing) (Scotland) Act 2019 and the policies specified in the contract.
• Provide the required insurance documentation or commit to obtaining the required cover before contract commencement.
• Work with the Council to deliver agreed community benefits where applicable.
• Pay the Real Living Wage by the second anniversary of the contract start date if not already doing so.

Contract Information

• Buyer: East Renfrewshire Council, on behalf of the Health and Social Care Partnership
• Deadline: 26 November 2026, 12:00pm (noon)
• Contract Value: £150,000,000 excluding VAT across both lots over the potential 10-year term
• Lot 1 Value: £121,000,000 excluding VAT
• Lot 2 Value: £29,000,000 excluding VAT
• Estimated Annual Budget: Approximately £15,000,000 excluding VAT; this is not guaranteed
• Delivery Length: Initial seven-year period, with an optional two-year extension followed by a further optional one-year extension, giving a maximum term of 10 years
• Contract Start: No later than January 2027, or another date confirmed in the Council’s official letter of acceptance
• Tender Reference: ERC000790
• Project Code: 32620
• Tender Link: Public Contracts Scotland Tender Portal
• Submission Method: Electronic submission through PCS-Tender
• Award Method: Open procedure under a multi-supplier flexible framework agreement

Supplier Requirements

The opportunity is open to suitably qualified providers able to deliver adult and/or child supported living services. Providers must meet the regulatory, staffing, financial, insurance and security requirements set out in the tender documentation.

For financial assessment, the Council will consider an independent Creditsafe risk report. Bidders with a business failure risk score below 30 will not be considered further. Organisations not registered with Creditsafe, such as charities, new businesses and sole traders, must submit two years of financial accounts, including profit and loss statements and balance sheets. Successful providers are expected to maintain a Creditsafe score of at least 30 throughout the contract.

The following maximum rates apply for 2026–2027:

• Hourly Rate: £27.00 per hour
• Sleepover Rate: £17.00 per hour for a 10-hour night

Commercial submissions exceeding these limits will not be accepted.

Community benefits will apply where a provider has been awarded contracts with an accumulated annual value of £50,000 or more. The Council will review commissioned work annually and agree relevant community benefit outcomes and delivery methods with providers.

Evaluation Criteria

Tenders will be assessed using the following published weightings:

• Quality: 60%
• Price: 40%

The framework will be established with multiple providers. The Council may reopen it annually to support growth and innovation, allowing new providers to apply to join during its term.

This opportunity may be relevant to supported living providers working with adults or children who require support in the community. The substantial potential contract value and flexible framework structure offer scope for providers across East Renfrewshire, although actual work allocated will depend on local requirements and call-off decisions.

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If you want to advertise your opportunity, please contact Jamie Peacock, Tender Specialist at advertising@dailyround.news