Stepdown Service with 24hrs Live in Support

Central and North West London NHS Foundation Trust is inviting tenders for the provision of a Stepdown Service with 24hrs Live in Support for patients leaving inpatient mental health care and transitioning back into the community across North West London.

The procurement is being undertaken through a Competitive Process under the Provider Selection Regime (PSR) 2023. The successful provider will deliver a step-down service with 24-hour live-in support to help patients move safely from inpatient settings into community-based care.

Contract Information

• Buyer: Central and North West London NHS Foundation Trust
• Deadline: 22 July 2026, 12:00pm
• Contract Value: £10,833,000 excluding VAT
• Delivery Length: 1 December 2026 to 30 November 2031, with the option to extend for a further two years to 30 November 2033
• Tender Link: Click here

Service Overview

The successful provider will deliver a Stepdown Service with 24-hour live-in support for patients leaving inpatient mental health services and re-entering the community within the North West London area.

The procurement is being conducted under the Provider Selection Regime 2023, with suppliers assessed against the five key criteria set out within the PSR regulations.

The competitive process will comprise three stages:

• Stage 1: Assessment of the Selection Questionnaire against basic selection criteria on a pass/fail basis.
• Stage 2: Evaluation of the written submission against the five key criteria under the Provider Selection Regime.
• Stage 3: The three highest-scoring suppliers will be invited to present two case studies, which will be scored and weighted as detailed within the procurement documentation.

The Trust has confirmed that clarification questions must be submitted by 13 July 2026 at 4:00pm.

Evaluation Criteria

Price is not the only award criterion. Suppliers will be evaluated in accordance with the Provider Selection Regime 2023, with full details of the assessment methodology contained within the procurement documentation.

Provider Selection Regime

This procurement is being undertaken under the Health Care Services (Provider Selection Regime) Regulations 2023.

The Trust has confirmed that the contract award is subject to the Provider Selection Regime and that the provisions of the Public Contracts Regulations 2015 do not apply to this procurement.

The opportunity represents continued investment in community-based mental health support, helping patients transition safely from inpatient care through a dedicated step-down service with 24-hour live-in support across North West London.

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