Provision of Reflective Practice

Manchester City Council has issued a tender for the provision of reflective practice sessions to support frontline staff working within the Council’s Homelessness Service. The contract is designed to provide a psychological support offer aimed at helping staff reflect on their work and maintain their wellbeing while delivering services to vulnerable residents.

The successful provider will deliver structured reflective practice sessions for frontline homelessness staff across Manchester. The Council has confirmed that the procurement is being managed through The Chest e-tendering portal, with all tender documentation and submissions handled electronically.

The initial contract will commence on 7 September 2026 for a period of 12 months, with the option to extend for a further two years through two separate one-year extensions, creating a potential maximum contract term of three years.

The estimated contract value is £165,000 excluding VAT over the potential life of the agreement.

The opportunity has been identified as being particularly suitable for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs).

Contract Information

Buyer – Manchester City Council

Deadline – 22 July 2026 – 11:00am

Contract Value – £165,000 (excluding VAT)

Delivery Length – 12 months with the option to extend by up to two additional one-year periods (maximum three years)

Tender Link – Click here

Evaluation Criteria

Tenders will be evaluated using the following criteria:

• Quality – 40%
• Price – 30%
• Social Value – 20%
• Zero Carbon and Environment – 10%

Procurement Details

• Procedure: Below Threshold – Open Competition
• Estimated Contract Start: 7 September 2026
• Location: Manchester

Suppliers must register on The Chest e-procurement portal to access the tender documents and submit their response. Clarification questions must also be submitted through the portal before the published enquiry deadline.

This opportunity provides specialist organisations with experience in psychological support and reflective practice with the chance to support frontline homelessness staff, contributing to workforce wellbeing and resilience within Manchester City Council’s Homelessness Service.

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