Provision of Personal Care and Support to Tenants in Extra Care Housing

Darlington Borough Council is seeking a provider to deliver Provision of Personal Care and Support to Tenants in Extra Care Housing, providing regulated personal care and domestic support for individuals living within Extra Care Housing schemes across the borough.

The service is intended to support people with assessed care and support needs to remain living independently within Extra Care Housing, reducing reliance on residential care while promoting independence, wellbeing and community participation. The Council’s vision is to ensure people receive the right care at the right time and are supported to contribute to and feel valued within their local communities.

The service will be available to a wide range of individuals, including older people aged 55 and over, as well as younger adults whose Care Act assessment identifies Extra Care Housing as the most appropriate setting. The service will also support people living with dementia, physical disabilities, sensory impairments, long-term conditions, learning disabilities, mental health conditions, bariatric needs, palliative care needs, behaviours that may challenge, and carers whose assessment identifies a need for additional support.

Current Provision

The Council confirmed there are currently four Extra Care Housing schemes operating across Darlington, providing a total of 154 accommodation units.

The schemes comprise a mixture of Council-owned and social rented accommodation. Darlington Borough Council Housing operates three schemes and works in partnership with Anchor Housing on an additional scheme.

Contract Information

Buyer – Darlington Borough Council

Deadline – 8 September 2026 – 12:00pm

Contract Value – £7,200,000 including VAT

Delivery Length – 1 April 2027 to 31 March 2030, with the option to extend by up to two further periods of 24 months (maximum contract term to 31 March 2034)

Tender Link – Click Here

Evaluation Criteria

Tenders will be evaluated using the following criteria:

• Quality – 80%
• Price – 10%
• Social Value – 10%

Procurement Information

The procurement will be conducted using the Open Procedure under the Light Touch regime.

The opportunity is suitable for small and medium-sized enterprises (SMEs).

The contract reflects Darlington Borough Council’s continued investment in Extra Care Housing services that enable people with a wide range of care and support needs to live independently while receiving high-quality, person-centred care within their own homes.

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If you want to advertise your opportunity, please contact Jamie Peacock, Tender Specialist at advertising@dailyround.news