NHSGGC – Support Services for Visually Impaired People

NHS Greater Glasgow and Clyde is seeking a provider to deliver support services for people living with visual impairment, including their families and carers. The service will provide person-centred advice, emotional support, low vision follow-up and signposting to relevant services, primarily from Gartnavel General Hospital.

Service Requirements

The successful provider will support people of all ages living with visual impairment, helping them access appropriate support and care pathways. Services will be delivered primarily at Gartnavel General Hospital, with attendance at other NHS Greater Glasgow and Clyde sites when required.

Key service requirements include:

• Providing person-centred advice and emotional support to visually impaired people, their families and carers.
• Delivering low vision follow-up services.
• Helping service users access appropriate visual impairment pathways.
• Making relevant referrals and signposting people to suitable services.
• Supporting people with visual impairment across different age groups.

Contract Information

• Buyer: NHS Greater Glasgow and Clyde
• Deadline: 16 November 2026, 1:00pm
• Contract Value: £741,746 (excluding VAT)
• Contract Duration: 36 months, with an option to extend for two additional 12-month periods
• Contract Start Date: Not disclosed
• Operational Start Date: 1 April 2027
• Tender Reference: GGC1136
• Region: Glasgow City, Scotland
• Contract Type: Services
• Procedure: Open procedure
• Lots: No
• Tender Link: Access the Public Contracts Scotland notice
• Contact Email: sophie.connelly@nhs.scot

Evaluation Criteria

The notice does not disclose the detailed scored award criteria. Full details are available in the procurement documents.

Community benefits: Bidders must describe the community benefits they propose to deliver as part of the contract and provide sufficient supporting evidence. Simply stating compliance will not be sufficient.

Supplier Requirements

Tender responses must be submitted electronically through the Public Contracts Scotland Postbox facility in English. Suppliers should allow adequate time to upload and submit their documents before the deadline.

The contract includes community benefit requirements. The service must be fully operational by 1 April 2027. The extension options are subject to funding and mutual agreement.

This opportunity may suit organisations specialising in visual impairment support, low vision services, patient advice, emotional support and community-based health and social care.

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