NEPO605A – Children’s Advocacy, Independent People for Children and Adults Complaints and Secure Reviews – Opening 8

Newcastle City Council is inviting applications for the eighth opening of its bespoke Flexible Procurement Agreement for the provision of children’s advocacy, complaints, and secure review services. The procurement is being undertaken under the Light Touch Regime and covers a range of independent roles supporting statutory children’s and adult complaints processes.

The Flexible Procurement Agreement originates from Find a Tender reference 2023/S 000-033961 and enables providers to apply across multiple specialist service lots.

Service Lots

The procurement includes the following lots:

• Lot 3 – Investigating Officers (Children and Adult Stage Two Complaints)
• Lot 4 – Independent Persons (Children and Adult Stage Two Complaints)
• Lot 5 – Independent Chairs for Stage Three Statutory Children’s Social Care Complaints
• Lot 6 – Independent Panellists for Stage Three Statutory Children’s Social Care Complaints
• Lot 7 – Independent Persons for Secure Accommodation Reviews

Suppliers may submit tenders for all lots.

Contract Information

Buyer – Newcastle City Council

Deadline – 15 September 2026 – 5:00pm

Contract Value – Not disclosed

Delivery Length – 36 months, with 2 x 12-month extension options

Tender Link – Click here

Procurement Information

The procurement is being conducted using an Open Procedure under the Social and Other Specific Services procurement route (Light Touch Regime).

The contract is not subject to renewal, although extension options of two additional 12-month periods are available.

The opportunity provides organisations with the chance to deliver independent statutory complaints and secure accommodation review services through Newcastle City Council’s ongoing Flexible Procurement Agreement.

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If you want to advertise your opportunity, please contact Jamie Peacock, Tender Specialist at advertising@dailyround.news