Mental Health Tenancy Support Service (TESS 5)

Vale of Glamorgan Council is seeking a provider to deliver a 50-unit housing-related floating support service for people experiencing enduring mental health problems.

The service will provide flexible support to a minimum of 50 individuals, helping people access information, advice, support and resources so they can make informed choices and develop or maintain their ability to live independently.

Support will be tailored to individual circumstances, with personalised plans addressing practical and emotional needs. The service will operate on a needs-led, outcome-focused and time-scaled basis, with the expectation that levels of support will reduce as individuals achieve greater independence.

Service Requirements

The appointed provider will be expected to deliver a flexible floating support model responding to the individual needs and intensity of support required by each service user.

Individual support plans will focus on helping people to:

• Access relevant information, advice, support and resources
• Make informed choices
• Address practical and emotional needs
• Develop their capacity to live independently in accommodation
• Sustain their ability to live independently
• Progress towards increased levels of independence

While individual needs will vary, the Council expects support to reduce over time where service users achieve greater independence. Provision must therefore be needs led, outcome focused and delivered within appropriate timescales.

The management of property must not restrict a service user’s freedoms beyond those associated with the normal legal terms of their occupancy agreement.

The successful provider will also be responsible for monitoring all aspects of the services delivered through the project.

Contract Information

• Buyer: Vale of Glamorgan Council
• Deadline: 23 September 2026, 12:00pm
• Contract Value: £1,302,500
• Delivery Length: 1 February 2027 to 31 January 2030, with two optional 12-month extensions to 30 January 2032
• Tender Link: Click here

Tenders must be submitted electronically through the Proactis supplier portal.

The enquiry deadline is 2 September 2026 at 12:00pm, with an estimated award decision date of 30 November 2026.

Submissions may be made in either Welsh or English.

The opportunity is identified as particularly suitable for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs).

Evaluation Criteria

Tenders will be evaluated using the following criteria:

• Quality – 60%
• Price – 30%
• Community Well-Being Benefits – 10%

Procurement Procedure

The procurement is being conducted through an Open procedure under the Light Touch regime.

The contract is subject to the devolved procurement regulations applicable in Wales.

Regulatory and Compliance Requirements

Specific regulatory, registration or accreditation requirements are not disclosed in the information provided.

The opportunity provides a significant longer-term commissioning arrangement for organisations experienced in mental health and housing-related support. The service will focus on personalised, outcome-led interventions that help individuals with enduring mental health problems build independence and sustain their accommodation within the community.

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If you want to advertise your opportunity, please contact Jamie Peacock, Tender Specialist at advertising@dailyround.news