Justice Outreach Services (Highland) Framework

The Highland Council is seeking a provider to deliver a Highland-wide Justice Outreach Support service to assist offenders with reintegration into their local communities and support their transition beyond community justice services.

The framework is intended to help individuals develop the social and domestic life skills needed for independent living while building long-term resilience to support a crime-free life. The service will provide support with housing and benefits, alongside promoting rehabilitation, reintegration, education, training, and employment opportunities.

Successful provider(s) will work alongside the Council’s Justice Service to support each individual’s Case Management Plan and help maintain routines and structure for daily living.

Service Overview

The framework covers the delivery of outreach support across the whole Highland Council geographical area.

The service is expected to support individuals by:

• Assisting with reintegration and rehabilitation within the community
• Supporting the development of independent living skills
• Providing guidance on housing and benefit matters
• Promoting education, training and employment opportunities
• Working alongside the Council’s Justice Service to support Individual Case Management Plans
• Helping individuals establish routines and structure for everyday living

Contract Information

Buyer – The Highland Council

Deadline – 11 August 2026 – 12:00pm

Contract Value – £900,000 (excluding VAT)

Delivery Length – 1 October 2026 to 31 March 2029, with the option to extend for two additional 12-month periods

Tender Link – Click here

Evaluation Criteria

The framework will be awarded using the Most Economically Advantageous Tender (MEAT) methodology:

• Quality – 90%
• Price – 10%

Bidders will also be required to demonstrate relevant experience in accordance with the procurement documentation. Community Benefits, including Fair Working Practices and Environmental Benefits, will form part of the evaluation criteria.

Contract Requirements

The Council has stated that successful providers must hold, or commit to obtaining before contract commencement:

• Employer’s Liability Insurance – £10 million
• Public Liability Insurance – £5 million

The procurement also includes financial assessment requirements, including credit checks and financial standing assessments, as detailed within the tender documentation.

This framework represents an opportunity for organisations delivering justice and rehabilitation support services to help offenders successfully reintegrate into their communities while promoting independence, education, employment, and long-term positive outcomes across the Highland area.

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