Extra Care Services

Liverpool City Council is seeking suitably experienced providers to deliver care and support services across five Extra Care Housing schemes within the Liverpool city boundary.

The procurement covers the provision of extra care services across five separate locations, with providers able to bid for a maximum of two lots. The contracts are intended to support residents living within Extra Care Housing schemes, with the detailed service requirements set out within the procurement documents.

Service Lots

The opportunity is divided into five lots:

• Lot 1: Brookside House Extra Care Scheme, Knotty Ash
• Lot 2: Latham Court Extra Care Scheme
• Lot 3: Links View Extra Care Scheme
• Lot 4: Meadow Court Extra Care Scheme
• Lot 5: Millachip Court Extra Care Scheme

The estimated contract values for each lot are:

• Lot 1 – £4,966,704
• Lot 2 – £3,233,820
• Lot 3 – £3,342,972
• Lot 4 – £4,509,606
• Lot 5 – £3,772,788

A supplier may be awarded a maximum of two lots.

The Council has also stated that utilisation of care hours across each scheme will be monitored throughout the contract and may result in increases or decreases in commissioned hours or additional services where required. Hourly rates may also be reviewed annually as part of the Council’s fee-setting review and market shaping duties under Section 5 of the Care Act 2014.

Contract Information

Buyer: Liverpool City Council

Deadline: 21 August 2026, 12:00pm

Contract Value: £19,825,890 excluding VAT (estimated)

Delivery Length: 1 April 2027 to 31 March 2030, with the option to extend until 31 March 2033 through extensions of up to 36 months

Tender Link: Click here

Evaluation Criteria

Tenders will be evaluated using the following criteria:

• Quality – 82%
• Social Value – 10%
• Cost – 8%

Quality submissions will be scored using a 0–5 methodology. Social Value commitments must align with the National TOMs Social Value Framework, while cost submissions must remain within the stated budget.

Procurement Procedure

The procurement is being conducted using a Competitive Flexible Procedure under the Light Touch regime.

Bidders are required to submit:

• A Procurement Specific Questionnaire (PSQ), containing pass/fail questions and conditions of participation.
• A tender submission covering the quality, cost and social value requirements.

The procurement will be evaluated in two stages. Only bidders successfully meeting the mandatory PSQ requirements will progress to the full tender evaluation. Liverpool City Council has also reserved the right to invite bidders to interview during the evaluation process to clarify submitted responses.

The opportunity represents a significant commissioning programme for organisations delivering extra care services, supporting residents across five Extra Care Housing schemes within Liverpool.

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If you want to advertise your opportunity, please contact Jamie Peacock, Tender Specialist at advertising@dailyround.news