Dementia Support Service – NHS Birmingham and Solihull ICB

NHS Birmingham and Solihull Integrated Care Board (ICB) is inviting tenders for a Dementia Support Service, with a maximum potential contract value of £5,084,000 excluding VAT.

The service will provide information, advice and practical support to people living with dementia and their carers, both before and after diagnosis.

The successful provider will deliver:

• A single point of access for dementia information and advice.
• Emotional support and practical guidance for individuals and carers.
• Signposting to community services and support groups.
• Access to peer-led support.
• Clear referral pathways and personalised support.

This opportunity has been reissued following an earlier procurement process that was abandoned.

Contract Information

• Buyer: NHS Birmingham and Solihull Integrated Care Board
• Deadline: 6 November 2026, 5:00pm
• Contract Value: £5,084,000 (excluding VAT), including potential extensions
• Annual Value: £834,000 (excluding VAT)
• Additional Funding: £80,000 non-recurrent funding in year one
• Delivery Length: 3 years + three optional 12-month extensions
• Contract Dates: 1 April 2027 – 31 March 2030, with potential extension to 31 March 2033
• Tender Reference: C472969
• Tender Link: https://atamis-1928.my.site.com/s/Welcome

Evaluation Criteria

• Technical: 80%
• Commercial: 10%
• Social Value: 10%

Supplier Requirements

The opportunity is suitable for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs).

Providers must demonstrate the relevant experience and capability to deliver dementia support services. Detailed eligibility and technical requirements are available in the procurement documents.

The contract offers an opportunity for dementia charities, community healthcare organisations and specialist support providers to deliver long-term services for people affected by dementia across Birmingham and Solihull.

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