Darlington Crisis House (Non-clinical service)

Tees, Esk and Wear Valleys NHS Foundation Trust (TEWV) is seeking a provider to deliver a new non-clinical Crisis House service supporting people experiencing a mental health crisis.

The provider will work collaboratively with Durham and Darlington Adult Mental Health Crisis and Intensive Home Treatment teams to provide support and intervention. Referrals will come through the Urgent Care Crisis service to ensure immediate clinical needs and risks are appropriately managed.

The procurement is being undertaken through a competitive tender process under the Provider Selection Regime (PSR).

Contract Information

Buyer: Tees, Esk and Wear Valleys NHS Foundation Trust
Deadline: 23 October 2026, 12:00pm
Contract Value: £2,291,600 excluding VAT
Delivery Length: 1 August 2027 to 31 July 2030, with two optional 12-month extensions
Tender Link: Click

Evaluation Criteria

Quality and Innovation: 30%
Improving Access, Reducing Health Inequalities and Facilitating Choice: 30%
Integration, Collaboration and Service Sustainability: 25%
Social Value: 10%
Price: 5%

The opportunity is identified as suitable for SMEs and voluntary, community and social enterprises (VCSEs) with experience delivering non-clinical mental health crisis support and working collaboratively with NHS services.

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