Adult Advocacy Service

Swindon Borough Council is seeking a single provider to deliver an integrated Adult Advocacy Service supporting adults to have their voices heard, understand and exercise their rights, and participate in decisions affecting their health, care and independence.

The service will support people who may face barriers to participation, including adults with learning disabilities, autism, mental health needs, dementia, physical or sensory impairments and other vulnerabilities.

The contract covers a range of statutory advocacy functions, including Independent Care Act Advocacy, Independent Mental Capacity Advocacy, Independent Mental Health Advocacy, health and social care complaints advocacy, Court of Protection representation and Relevant Person’s Representative support.

TUPE applies to the contract.

Contract Information

Buyer: Swindon Borough Council
Deadline: 13 October 2026, 12:00pm – Stage 1 requests to participate
Contract Value: £2,341,819 excluding VAT
Delivery Length: 1 April 2027 to 31 March 2030, with two optional 12-month extensions
Tender Link: https://www.supplyingthesouthwest.org.uk/

Evaluation Criteria

Service Delivery Model and Capacity Management: 25%
Price: 20%
Swindon Working Together Principles and Co-production: 15%
Outcomes and Quality Assurance: 15%
Social Value: 15%
Day One Readiness and Mobilisation: 10%

The procurement will use a two-stage competitive flexible procedure. Suppliers must pass Stage 1 before being invited to tender at Stage 2.

The opportunity provides a significant contract for an experienced advocacy provider capable of delivering integrated, person-centred statutory advocacy services across Swindon.

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