Adult Social Care (ASC) Co-Production and Lived Experience Involvement Service for people drawing on Care and Support

The London Borough of Camden is seeking to appoint a provider to deliver the Adult Social Care (ASC) Co-Production and Lived Experience Involvement Service for people drawing on Care and Support.

The service is intended to enable people who draw on care and support to work in partnership with the Council to shape, design and improve Adult Social Care services. The recommissioning follows the expiry of the current provision, delivered through The Advocacy Project’s Learning Disabilities Experts by Experience (EbyE) service (also known as Synergy) and mental health co-production within the Reach Out Camden (ROC) Alliance, on 31 March 2027.

According to the Council, the new contract will establish a more consistent, equitable and visible approach to co-production across Adult Social Care. Stakeholder engagement identified the need for clearer pathways, greater accessibility, meaningful influence and wider participation, particularly from seldom-heard groups.

The service will support people with learning disabilities aged 14 and over, autistic people, adults receiving homecare, extra care, residential and nursing services, and people with mental health needs. Tailored engagement pathways will be developed for each group, with lived experience embedded across governance, quality assurance, commissioning and service improvement through a combination of paid and voluntary roles using an accessible, relationship-based approach.

Contract Information

Buyer – London Borough of Camden

Deadline – 18 September 2026 – 12:00pm

Contract Value – £750,000

Delivery Length – 1 April 2027 to 31 March 2032 (5 years)

Tender Link – Click Here

Evaluation Criteria

Tenders will be evaluated using the following criteria:

• Quality – 60%
• Price – 40%

Procurement Information

The procurement will be conducted using the Open Procedure.

The opportunity is suitable for:

• Small and medium-sized enterprises (SMEs)
• Voluntary, community and social enterprises (VCSEs)

Payment will be made within 30 days upon submission of a valid invoice quoting the relevant purchase order number.

The opportunity reflects Camden Council’s commitment to embedding lived experience within Adult Social Care, creating stronger partnerships with people who draw on care and support while helping to shape future commissioning, service improvement and quality assurance across the borough.

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