Veterans Mental Health Support Line Supporting OP Courage

Lincolnshire Partnership NHS Foundation Trust has launched a pre-market engagement exercise to explore future options for the provision of a telephone access, referral management and brief clinical triage function in support of the OP Courage Integrated Veterans Mental Health and Wellbeing Service.

The exercise is intended to help the Trust understand the market’s capability, delivery models, risks, assumptions and potential costs before making any future commissioning decisions. It is not a call for competition.

Service Overview

The pre-market engagement relates to a potential future service providing:

• Telephone access.
• Referral management.
• Brief clinical triage.
• Support for the OP Courage Integrated Veterans Mental Health and Wellbeing Service.

The Trust is seeking feedback from the market to better understand:

• Supplier capability.
• Preferred delivery models.
• Risks and assumptions.
• Potential costs.
• The feasibility of different delivery options, including bringing the service in-house.

Responses will be treated as confidential and commercially sensitive.

Contract Information

Buyer: Lincolnshire Partnership NHS Foundation Trust

Deadline: 31 July 2026 – 12:00pm (Pre-market engagement response deadline)

Contract Value: Not disclosed

Delivery Length: Not disclosed

Tender Link: Click here

Procurement Information

The Trust has confirmed that:

• This exercise is being undertaken as a fact-finding process.
• It is not a call for competition.
• Any future procurement is anticipated to fall under the Procurement Act 2023, although this may change following the pre-market engagement.
• The Trust reserves the right to abandon the procurement, change the procurement route or process, and amend any future specification based on the responses received.

Responses should be submitted via the Atamis e-procurement portal by 31 July 2026 at 12:00pm.

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